EB support DEBRA Holiday Homes Will I get a full refund if I cancel my booking? Should you have to cancel your booking due to illness, hospital appointment or circumstances out of your control, please contact us on 01344 771961 (option 1) or email [email protected]. We will do our best to refund any money you have already paid or offer you the opportunity to rebook; however, this will be at our discretion. Manage Cookie Preferences