Skip to content

Donate by Post FAQs

Illustration of a woman unpacking clothes from a box. A clothing rack with various garments is in the background.

Items we accept for donation

Clothing: Quality dresses, coats, jackets, knitwear, tops, shirts, skirts, jeans, shorts, and children’s clothing.

Accessories: Handbags, wallets, hats, scarves, gloves, sunglasses, belts, ties, cufflinks, watches.

Shoes: Any style, provided they are in pairs.

Jewellery: Including watches, costume pieces, and fine jewellery.

Homewares: Unused gift sets, ornaments, vases, linens, quality kitchenware, fine china, crystal glassware and stylish home decor items. (Please make sure to package these carefully!)

Items we cannot accept for donation

  • Damaged, stained or broken items (it will cost us to dispose of them)
  • Furniture
  • Duvets and pillows
  • Children’s car seats
  • Prams, pushchairs or cots/Moses baskets
  • Electrical items

Each parcel can weigh up to 10kg and measure up to 60cm x 50cm x 50cm.

Ensure each parcel has its own label. If you need one, click here to request an additional label.

Your donation will be sent to one of our stores. Our dedicated team of staff and volunteers will carefully sort through the items and determine the best place for selling, whether that be the DEBRA Online Shop, DEBRA eBay store, or our high street stores.

Your donation will then be unpacked and undergo a quality check. Where possible, we will recycle any items that are unsuitable for sale.

DEBRA covers the postage costs through our partner DPD, allowing you to send your donations to us for free.

The funds raised from your generous donations make it worthwhile for us to cover these postage expenses.

With over 1000s of drop-off points across the UK open seven days a week, donating your items is incredibly easy. Use the store locator to find your nearest drop off point. 

Once you complete the form, you’ll receive an email with a barcode. Download the barcode to your phone and take it to a drop-off point. They can scan it and print a label for your donation.

Labels are valid for 10 days from the time that you create them. Don’t worry if you don’t use it within that time – just generate another one! DEBRA is not charged for unused labels.

Logo of DEBRA UK. The logo features blue butterfly icons and the organization's name. Underneath, the tagline reads "The Butterfly Skin Charity.
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.