You are here: Information > Text donation T's & C's

Text donation T's & C's

Text donation is an easy and simple way to support DEBRA. If you’ve already sent a donation, thank you so much; your support enables us to help people and their families living with EB through healthcare, respite breaks and practical and emotional support, as well as give real hope for a cure through our pioneering research.

DEBRA will receive 100% of your donation(s). The donation amount will be charged to your phone bill as usual (or deducted from your pay as you go credit). If you'd like to claim Gift Aid on your donation just follow the instructions in the reply text. 

You may also be charged for one text message each time you text us at your network’s charity or network rate. Always get the bill payers permission.

If you have responded to a campaign such as a regular giving service or you have asked for information about an event we will contact you as required to provide that service. We’d like to also contact you with news and information about other campaigns, but if you if you'd rather we did not contact you about other future campaigns then include the words NO INFO at the end of your message e.g. [KEYWORD A] NO INFO.

If you contact us by text and subsequently wish to change your mind about future contact, please text NO INFO to 70700.

If you access the Internet from a mobile phone you may incur data charges. Please ensure that the connection you use is secure and take reasonable security precautions when clicking any URL or filling in any mobile web form that we might send to you.

We use a company called Vir2 to provide a text helpline for dealing with any issues related to text donation services. Call 0330 660 0425. Please do not use this number for contacting the charity – it is purely for any issues that you may have about our text donation services.

Thank you for your support.